TERMS AND CONDITIONS

Acceptance of Terms: By accessing and using this website (www.teamredditch.com), you agree to comply with and be bound by these terms and conditions. If you do not agree with any part of these terms, please do not use our Site.

Online Store: Our Shopify-based online store is hosted by Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our products and services.

Products and Services:

• We reserve the right to modify or discontinue any product or service without notice at any time.
• We make every effort to display as accurately as possible the colors and images of our products. However, we cannot guarantee that your device's display will accurately reflect the colors.

Pricing and Payment:

• All prices are in Indian Rupees (INR) and are subject to change without notice.
• We reserve the right to refuse or cancel orders if there are errors in the product descriptions, prices, or for other reasons.

Shipping and Delivery:

• Shipping costs and estimated delivery times are provided during the checkout process.
• We are not responsible for any customs and import duties, taxes, or other fees associated with international shipments.

Returns and Refunds:

• Our return policy is outlined on our Returns and Refunds page.
• Please review our policy before making a purchase.

Intellectual Property:

All content on this Site, including text, graphics, logos, images, and software, is the property of Team Redditch.

Privacy Policy:

Our Privacy Policy governs the collection, use, and disclosure of personal information. By using our Site, you consent to our Privacy Policy.

Contact Information:

For any questions about these terms and conditions, please contact us at admin@teamredditch.com.

SHIPPING AND RETURN POLICY

Shipping Policy

Thank you for choosing Team Redditch. Please read our Shipping Policy carefully to understand how we handle the processing and delivery of your orders.

Order Processing:

Processing Time: Orders are typically processed within one business day after being placed. Please note that processing time may vary during peak seasons.

Shipping Time:

Standard Shipping: Our standard shipping time ranges from 3 to 10 business days. This timeframe includes order processing and delivery to your specified address.

Shipping Methods:

We offer standard shipping options, and tracking information will be provided for your convenience.

Expedited shipping options may be available for an additional cost.

Shipping Charges:

Shipping charges are calculated during the checkout process based on the weight and dimensions of the package, as well as the destination.

Order Tracking:

Once your order has been shipped, a confirmation email will be sent to you, including tracking information. You can use this information to monitor the status of your delivery.

International Shipping:

For international orders, additional customs duties and taxes may apply. These charges are the responsibility of the recipient.

Address Accuracy:

Please ensure that your shipping address is accurate and complete. Team Redditch is not responsible for orders shipped to incorrect or incomplete addresses provided by the customer.

Delays:

While we strive for timely deliveries, unforeseen circumstances such as weather conditions, customs issues, or other factors beyond our control may cause delays.

Contact Us:

If you have any questions or concerns about your order or our Shipping Policy, please contact our customer service at admin@teamredditch.com.

Return Policy

At Team Redditch, we want you to be satisfied with your purchase. Please read our Return Policy carefully to understand the terms and conditions for returning items.

Return Eligibility:

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

Return Process:

If you wish to return an item, please contact our customer service at admin@teamredditch.com for instructions. We will provide you with the necessary steps to return the item.

Refunds:

Once your return is received and inspected, we will notify you of the approval or rejection of your refund. If approved, your refund will be processed, and a credit will be automatically applied to your original method of payment.

Shipping Costs:

Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Exchanges:

If you need to exchange an item, please contact our customer service for assistance.

Contact Us:

If you have any questions or concerns about our Return Policy, please contact our customer service at admin@teamredditch.com.