Return/Refund Policy
- by Redditch Shop
TEAM REDDITCH Return/Exchange Policy
At TEAM REDDITCH, we strive to provide the best products and services. Please carefully review our return and exchange policy below:
No Refund Policy
We do not offer refunds for any purchases. Please ensure that you are satisfied with your order before finalizing your purchase.
Return/Exchange Eligibility
We only accept returns or exchanges under the following conditions:
- The product was damaged during transit.
- You received the wrong item.
To qualify for an exchange, you must:
- Provide a complete unboxing video showing all sides of the package before opening.
- The video must be shot in one continuous take, from unboxing to a clear view of the product.
Return/Exchange Process
- Notify us of any issue within 2 days of receiving your order.
- Email the issue to redditch.angamaly@gmail.com along with:
- Your Order ID.
- The unboxing video as specified above.
Once we receive the necessary details, we will review your request and respond with the next steps.